Swayam.
Website maintenance and support

Keep your website fast, updated and working after launch.

A site isn't finished at launch. Software ages, plugins need updates and small changes pile up. I offer ongoing maintenance and support so there is one person who knows your site and can fix problems quickly, instead of hunting for a new developer every time something breaks.

About this service

Most websites do not fail on launch day. They fail slowly: a plugin goes out of date, a form stops sending, pages get slower, or a small change sits on a to-do list for months. Maintenance means someone who knows your site keeps looking after it.

I offer two simple ways to buy that help. Hourly support is INR 250 to 300 per hour, and you pay for the hours used. The 6-hour support pack is INR 999 for 6 hours of maintenance and support, which suits sites that need occasional fixes without a monthly commitment. Prices include GST.

I can support sites I have built. For other sites, I start with a short technical review so I can tell you honestly what shape the site is in and whether maintaining it or rebuilding it makes more sense.

What's included

  • Bug fixes

    Something broken on the site gets investigated and fixed.

  • Updates

    Keeping platform, plugin and dependency versions current.

  • Performance tuning

    Speed checks and fixes so the site stays quick.

  • Small changes

    Content, layout and feature tweaks as your business changes.

  • Monitoring and backups

    Agreed per site; the exact scope is written into your plan.

Who it's for

  • Businesses whose site was built by me and needs a reliable support contact
  • Owners of existing WordPress, Shopify or custom sites who want someone to look after them (after a short technical review)
  • Teams without an in-house developer who still need regular updates

Timeline and price

Support is ongoing. Plans are agreed per site after a short review; response times are written into the plan, not promised in general.

Hourly support: INR 250 – 300 / hour · 6-hour support pack: INR 999

Stack

WordPressShopifyReact / Next.jsVercelNode.js

How it works

  1. 1. Quick review

    I look at your site, how it is built and what is currently broken or slow.

  2. 2. Agree the work

    We agree what needs doing first and which hours option fits: hourly support or the 6-hour pack.

  3. 3. Do the work

    Fixes, updates, performance work and small changes are carried out and checked.

  4. 4. Keep going

    Send me the next issue when it comes up; you are not starting from scratch with a new developer each time.

Hourly support or the 6-hour pack?

Hourly support6-hour support pack
Price (GST included)INR 250–300 per hourINR 999 for 6 hours
Best forLarger or irregular amounts of workOccasional fixes and small changes
Typical useUpdates, performance work, bigger changesFixing a form, updating content, small layout changes

Common projects

A form or button has stopped working

Find the cause and fix it, then check it still works.

Plugin, theme or software updates

Keep the platform and its add-ons current so the site stays secure and compatible.

The site has become slow

Identify what is slowing pages down and fix the biggest causes.

Small content and layout changes

Add a page, change text or images, adjust a section.

Mobile display problems

Fix layouts that look wrong on phones or tablets.

Bug fixes after a change

Track down and correct problems that appeared after an update.

Pricing

Hourly support

INR 250 – 300 / hour

  • Bug fixes, updates, performance tuning and small changes
  • You pay for the hours used

6-hour support pack

INR 999

  • 6 hours of maintenance and support
  • Updates, fixes and small changes

All prices are in Indian rupees and include GST. A written proposal confirms the scope before any work starts.

What affects the price

  • The size and complexity of the site and the platform it runs on (WordPress, Shopify, custom code).
  • How out of date the site is and how much needs to be brought up to date first.
  • Whether the work is a quick fix or a larger piece of improvement.
  • How urgent the problem is.

Why work with me

One person, start to finish

You talk to the developer doing the work, from the first call to support after launch.

Fixed price in writing

Scope, price and timeline are agreed before work starts, with milestone payments tied to delivery.

You own the code

You own 100% of the code and IP once it is handed over.

Quick replies

I usually reply within 4 hours, working in IST with overlap for EU and US East.

Frequently asked questions

What does a maintenance plan include?

It depends on the site. Typical items are updates, fixes, performance checks and a number of small changes each month. I agree the exact scope and monthly price with you before starting.

Can you maintain a site you didn't build?

Often yes, after a short technical review to see what shape it is in. I'll tell you honestly if a rebuild would be cheaper than maintaining it.

How is the project priced?

Fixed-price proposal after a free 30-minute scoping call, with milestone payments tied to delivery. No hourly billing surprises.

Do the prices include GST?

Yes. All prices on this site are in Indian rupees and include GST.

Who owns the code?

You do. You own 100% of the code and IP once it's handed over.

Can you work with clients outside India?

Yes. I work in IST and overlap 4+ hours daily with EU and US East. I'm happy to sign an NDA before you share anything sensitive.

What counts as maintenance and what counts as a new project?

Fixes, updates, performance tuning and small changes are maintenance. New features, new sections or a redesign are scoped and quoted as a project.

Can you maintain a site that someone else built?

Often yes, after a short technical review. I will tell you honestly if a rebuild would cost less than maintaining it.

How do I choose between hourly support and the 6-hour pack?

If you need a few fixes or small changes now and then, the 6-hour pack is simple and low cost. If you expect regular or larger work, hourly support gives you flexibility.

How quickly do you respond?

I usually reply to enquiries within 4 hours. Response times for ongoing work are agreed in writing so there is no guesswork.

Tell me what you're building.

Share the problem, not the tech. You'll get an honest scope, timeline and price.