AI chatbots that answer from your own data.
I build chatbots for support, sales and internal operations that answer from your documents and knowledge base, not from guesses. They can live on your website, WhatsApp or Slack, and hand over to a person when a question needs one.
About this service
An AI chatbot is useful when people ask your business the same questions again and again, or when your knowledge is buried in documents nobody can search well. I build chatbots that answer from your own information rather than guessing.
The usual approach is called retrieval-augmented generation. Your documents and data are prepared so that, when someone asks a question, the bot finds the relevant material first and then writes an answer from it. It can live on your website, on WhatsApp or in Slack, and it can hand a conversation to a person when a question needs one.
Scope varies a lot with the amount and format of the material, so chatbots are quoted after a free call. A focused chatbot typically takes 1–3 weeks.
What's included
Custom knowledge base
Your documents and data prepared so the bot answers from them (retrieval-augmented generation).
Website, WhatsApp or Slack
Deployed where your customers or staff already are.
Human handoff
Clear rules for passing a conversation to a person.
Cost and latency tuning
Model and prompt choices that keep responses quick and running costs sensible.
Agents and automation
Where useful, bots that take actions across your tools, not just answer questions.
Who it's for
- Businesses answering the same customer questions over and over
- Teams whose knowledge sits in documents nobody can search properly
- Companies that want AI inside an existing product, not a stand-alone toy
Timeline and price
Typically 1–3 weeks for a focused chatbot.
Fixed-price proposal after a free 30-minute call, with milestone payments tied to delivery.
Stack
How it works
1. Define the job
Who will use the bot, which questions it must answer and where it should live (website, WhatsApp or Slack).
2. Prepare the knowledge
Your documents, FAQs and data are collected and organised so the bot can find the right answer.
3. Build and connect
The bot is built, connected to your channel and set up with rules for when to hand over to a person.
4. Test on real questions
We test with the questions your customers or staff actually ask, and fix weak answers before launch.
5. Launch and tune
After launch the answers, costs and speed are reviewed and improved.
Which kind of chatbot do you need?
| Simple rule-based bot | AI chatbot on your own data | |
|---|---|---|
| How it answers | Fixed menu options and scripted replies | Writes answers from your documents and data |
| Handles unexpected questions | Poorly | Much better, with a handoff when unsure |
| Best for | A few predictable questions | Many questions, long documents, varied wording |
| Upkeep | Edit the script | Update the knowledge and review answers |
Common projects
Customer support
Answer common questions about products, prices, timings and policies at any hour.
Sales enquiries
Qualify visitors and collect their details before a person follows up.
Internal knowledge
Let staff ask questions of policies, manuals and documents.
Document question-and-answer
Ask questions of a large set of files and get answers drawn from them.
Workflow automation
Bots and agents that take actions across your tools, not just reply.
What affects the price
- How much material the bot needs to know and what format it is in.
- The channels: website, WhatsApp, Slack or more than one.
- Handoff to a person and any integrations with your existing tools.
- Usage volume, because AI models charge for what they process; I estimate this in the proposal.
Why work with me
One person, start to finish
You talk to the developer doing the work, from the first call to support after launch.
Fixed price in writing
Scope, price and timeline are agreed before work starts, with milestone payments tied to delivery.
You own the code
You own 100% of the code and IP once it is handed over.
Quick replies
I usually reply within 4 hours, working in IST with overlap for EU and US East.
Frequently asked questions
Will the chatbot make things up?
Answering from your own documents reduces that risk a lot but doesn't remove it. I design it to cite what it found, say when it doesn't know and hand off to a person, and we test it on real questions before launch.
Is my data safe?
I sign an NDA before you share anything sensitive, and we choose hosting and model settings to match how private the data is.
How is the project priced?
Fixed-price proposal after a free 30-minute scoping call, with milestone payments tied to delivery. No hourly billing surprises.
Do the prices include GST?
Yes. All prices on this site are in Indian rupees and include GST.
Who owns the code?
You do. You own 100% of the code and IP once it's handed over.
Can you work with clients outside India?
Yes. I work in IST and overlap 4+ hours daily with EU and US East. I'm happy to sign an NDA before you share anything sensitive.
Which AI models do you use?
I work with leading language models such as those from OpenAI and Anthropic and choose based on quality, speed and cost for your case.
What are the running costs after launch?
AI model usage and hosting have their own ongoing cost, which depends on how much the bot is used. I give you an estimate in the written proposal.
Can the bot work on WhatsApp?
Yes. Website, WhatsApp and Slack are all possible, and the right channel is decided in the first call.
How do you stop wrong answers?
The bot answers from your material, is set up to say when it does not know, and passes the conversation to a person when needed. We test it on real questions before launch.
Tell me what you're building.
Share the problem, not the tech. You'll get an honest scope, timeline and price.